Deliver Advisory Board Meetings Online
Hire Ignite to Deliver Your Virtual Customer Advisory Board Meetings
Ignite Advisory Group is the market leader in running virtual customer advisory boards (CAB) or partner advisory boards meetings and programs. No other company has more experience managing customer advisory board meetings online. Every week throughout the year, Ignite hosts and facilitates highly interactive virtual and online advisory board meetings, convening advisory board members from senior executives to product users from global B2B companies. As a result, Ignite has developed unique expertise in managing virtual customer advisory board meetings, to ensure a high level of engagement from all participants.
Ignite’s proven Virtual CAB Meeting process includes:
- Preparing agenda session leaders for the challenges of the online environment
- Setting up a technical environment for the best audio and video engagement (Zoom, GoToMeeting, Skype, etc. and a tools such as polling, pre-and-post meeting surveys, whiteboarding, chat, and Q&A)
- Keeping all attendees involved in the discussion by deploying facilitation techniques such as stacking and tracking
- Connecting the dots between the conversation, online chat and polls
- Gaining consensus on key topics
Using the Latest Meeting Technology to Provide a Seamless Experience
Ignite leverages online meeting collaboration technology. We have developed techniques to seamlessly integrate meeting platforms such as Zoom and Microsoft Teams with online brainstorming platforms like Mural.
We will help you design and run effective virtual breakouts. Virtual breakout rooms enable more time for your customers to interact with their peers in small group discussions. And you will collect 3x more insights as conversations are happening simultaneously in multiple breakout rooms.
Ignite Virtual Customer Advisory Board Meeting Success Report
We’ll provide guidance and help you measure the effectiveness of your online, virtual customer advisory board meetings to improve their performance.
Customer Advisory Board Portal
The best run virtual advisory board programs meet quarterly, requiring year-round work and resources to administer. A CAB portal will enable you to automate many of the CAB management tasks that happen throughout the year.
At Ignite, we have created a CAB portal that contains the key CAB program management elements, like the CAB charter, CAB member profiles, meeting agenda, any pre-reading, pre-meeting and post-meeting member surveys.
What Our Customers Are Saying
“Ignite Advisory Group’s extensive library of best practices, methodologies and templates has been instrumental in the overwhelming success of our Customer Advisory Board. O3b is based in the Netherlands and Ignite was able to provide outstanding mentoring from a long distance….. helping us to build a highly effective board.”
Elly Domene
Director Global Customer Advocacy
O3b Networks
Recent Blog Posts
Five Tips for Establishing a Strong Foundation for your Customer Advisory Board Program from Industry Experts
Recently, we facilitated a session at the Customer Marketing Alliance (CMA) Summit in San Francisco about CABs. The session featured Lauren Johnson, Manager, Advisory Board Programs at Adobe and Rebecca Quinn, Manager, Events at Sunoco (formerly leading events at Uber...
Customer Advisory Board Conference Recap
The CAB Conference was back in person last week in Boston, co-located with CustomerXCon. We had an incredible day with close to 50 CAB practitioners and leaders focused on CABs and elevating B2B customer relationships. Attendees had the opportunity to connect, share...
Top 10 Elements to Include in Your CAB Meeting Report
So you’ve held your customer advisory board (CAB) meeting, and it seems to have gone well – congratulations! You probably (hopefully) have pages of notes from your meeting note taker. You've got sheets of marked up flip charts and whiteboards, and plenty of feedback...