by Rob Jensen | Mar 16, 2017 | Blog, Strategy & Design
We at Ignite are very proud of the relationships we have created with our clients over the years to create and manage world-class customer advisory board (CAB) programs – over 200 client engagements and going strong. Indeed, the very key to a successful CAB program is...
by Rob Jensen | Sep 26, 2016 | Blog, Roles & Responsibilities
As fans of college and NFL football know, it takes a team effort to be successful. Team executives need to ensure the best people are in place to perform their proper roles. Coaches need to create the game plan, organize and choreograph all activities, and make...
by Rob Jensen | May 18, 2016 | Blog, Facilitation, Strategy & Design
Readers of our blog know that we dedicate this series to providing guidance to new and experienced customer advisory board (CAB) managers towards establishing, managing and optimizing their programs for maximum benefit. But might the proven methodologies and best...
by Rob Jensen | Mar 29, 2016 | Agenda, Blog
The topic of customer advisory board agendas is one of high interest to most customer advisory board (CAB) managers. In Part 1 of this 2-part blog post, we covered the critical agenda elements of the internal prep meeting, social interaction opportunities, the welcome...
by Rob Jensen | Mar 15, 2016 | Agenda, Blog
Customer Advisory Board Agenda Must-Haves When it comes to the topic of customer advisory board agendas, there are a lot of questions from customer advisory board (CAB) managers – be they fresh beginners or even experienced veterans. Not only do we at Ignite receive...