by Rob Jensen | Jan 27, 2016 | Blog, Customer Advisory Board Best Practices, Post-Meeting Follow Up
You’ve spent months planning your face-to-face customer advisory board (CAB) meeting. You interviewed each member to ensure your agenda contained topics in which they were interested. You reviewed all internal session presentations to confirm they would serve the...
by Rob Jensen | Jan 7, 2016 | Blog, Roles & Responsibilities, Strategy & Design
We talk to many customer advisory board (CAB) managers who contact us about their challenges, or at the various industry events we attend, such as the recent CAB.org conference. And while the hurdles they face are often common and shared by their CAB manager...
by Rob Jensen | Nov 6, 2015 | Blog, Metrics & ROI
As we’re well into the final quarter of calendar year, many customer advisory board (CAB) managers may be steeped in making plans for next year. Since many managers may be looking back and examining customer advisory board return on investment (ROI) and success, this...
by Rob Jensen | Oct 16, 2015 | Blog, Metrics & ROI
As we approach the end of calendar year 2015, many customer advisory board (CAB) managers will be looking ahead to their plans and budgets for 2016. As part of this, they may be asked to provide some measurement or return on investment (ROI) data on their CAB...
by Rob Jensen | Sep 16, 2015 | Blog, Customer Advisory Board Best Practices, Facilitation
Having managed hundreds of customer advisory board (CAB) meetings and engagements over the last decade, Ignite Advisory Group realizes that the vast majority of programs go extremely well, deliver outstanding results, and leave host companies – and more importantly,...