Ignite Advisory Group Blog
Numbers to Know When Planning Your Customer Advisory Board Program
We often get questions around best practice “numbers” when initiating or improving a customer advisory board (CAB) program. And while these might vary depending on your company, industry or program maturity, here are the best practice figures we’ve distilled after...
7 Tips for Preparing Your Executives for your Upcoming Customer Advisory Board Meeting
Whether you’re starting or improving a customer advisory board (CAB) program, the commitment and participation of your executive team will be crucial in ensuring the success of your initiative. The same goes for planning your initial or upcoming meeting – your...
Holiday Wish List: Top Five Recommendations for Companies Planning CAB Meetings in 2025
As we approach the holidays and end of the calendar year, many companies will be making (or have already made) their customer marketing plans for 2025. As initiating (or re-starting) a customer advisory board (CAB) program may be a part of these plans, we know what it...
Five Tips for Establishing a Strong Foundation for your Customer Advisory Board Program from Industry Experts
Recently, we facilitated a session at the Customer Marketing Alliance (CMA) Summit in San Francisco about CABs. The session featured Lauren Johnson, Manager, Advisory Board Programs at Adobe and Rebecca Quinn, Manager, Events at Sunoco (formerly leading events at Uber...
Customer Advisory Board Conference Recap
The CAB Conference was back in person last week in Boston, co-located with CustomerXCon. We had an incredible day with close to 50 CAB practitioners and leaders focused on CABs and elevating B2B customer relationships. Attendees had the opportunity to connect, share...
Top 10 Elements to Include in Your CAB Meeting Report
So you’ve held your customer advisory board (CAB) meeting, and it seems to have gone well – congratulations! You probably (hopefully) have pages of notes from your meeting note taker. You've got sheets of marked up flip charts and whiteboards, and plenty of feedback...
Customer Advisory Board Topics
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