Ignite Advisory Group Blog
Five Traits of Successful Client Advisory Board Program Managers
by Rob Jensen | Mar 26, 2018
After a decade of working with Fortune 500 companies and completing more than 200 successful engagements, we at Ignite Advisory Group have worked with some outstanding client advisory board (CAB) program managers. These are the point people tasked with the day-to-day...
Clearing any Misconception: What Client Advisory Councils are NOT
by Rob Jensen | Feb 21, 2018
On our blog, we at Ignite Advisory Group have communicated the many benefits of running a robust client advisory council (also known as client advisory panels or customer advisory boards), as well as guidance for making them run as efficiently as possible. And while...
When Customer Advisory Boards Go Right: Ryder Customer Engagement Recognized for Excellence
by Rob Jensen | Dec 18, 2017
We at Ignite are always pleased to provide tips and guidance to customer advisory board (CAB) program managers and executive sponsors towards improving their programs, and even what to do if things go wrong. Thus, it’s great to see what can happen when a CAB program...
CABorgConf 2017 Recap: Largest Gathering of Customer Advisory Board Practitioners
by Tatiana Falconi | Dec 13, 2017
Over 40 customer advisory board practitioners attended the annual Customer Advisory Board.org conference December 5, 2017 in San Mateo, CA. CAB professionals from Forrester, Oracle, Adobe, Transunion, Pindrop and more shared customer advisory board best practices,...
Ignite Advisory Group Accepted into Forbes Agency Council
by Ignite Team | Dec 12, 2017
Ignite joins the Forbes Councils, an invitation-only communities for world-class business professionals in a variety of industries.
Various Customer Engagement Methods: Pros and Cons
by Rob Jensen | Oct 11, 2017
We at Ignite sometimes talk to prospects who utilize different methods of engaging with their customer base. While some firms seem to employ comprehensive programs to gather input from their clients, others claim to have customer engagement covered, but often with...