Ignite Advisory Group Blog
The Customer Advisory Board Implementation Process, Part 2
by Tatiana Falconi | Dec 18, 2015
In the customer advisory board implementation process blog post part 1, I covered customer advisory board best practices in stage 1 (Align) and stage two (Design and Plan). The final stage is Deliver and Implement. Following customer advisory board implementation,...
The Customer Advisory Board Implementation Process
by Tatiana Falconi | Dec 14, 2015
Customer advisory boards (CABs) are highly beneficial and effective across the enterprise (impacting sales, marketing, product management, overall strategy, and more). Get it right, and your company will maximize the impact of the board. Get it wrong, and your company...
What about a Proof of Concept to Launch a Customer Advisory Board?
by Judy Davis | Dec 4, 2015
Ask anyone who’s launched a customer advisory board and you’ll hear a range of conversations about how the journey to the first meeting carries inherent risks. Either a long runway for executive buy-in or an executive mandate to make it happen in 10 weeks We spent so...
Ignite Advisory Group Awards Customer Engagement-Focused Scholarship
by Ignite Team | Nov 17, 2015
Florida Grad Student Christine Barreto Submits Winning Essay
Measuring the Success of Your Customer Advisory Board, Part 2: Product Feedback, Marketing, and Social Media
by Rob Jensen | Nov 6, 2015
As we’re well into the final quarter of calendar year, many customer advisory board (CAB) managers may be steeped in making plans for next year. Since many managers may be looking back and examining customer advisory board return on investment (ROI) and success, this...
Measuring the Success of Your Customer Advisory Board, Part 1: Revenue, Loyalty and New Customers
by Rob Jensen | Oct 16, 2015
As we approach the end of calendar year 2015, many customer advisory board (CAB) managers will be looking ahead to their plans and budgets for 2016. As part of this, they may be asked to provide some measurement or return on investment (ROI) data on their CAB...