Ignite Advisory Group Blog
Customer Experience Roundup – it’s all about the customer
by Tatiana Falconi | Jan 29, 2015
Lately we’ve all been hearing about the focus on customer experience and making sure that companies are leveraging the overall value and achieving ROI from their customers’ experience and interactions with the company. Here at Ignite Advisory Group, we only focus on...
24-Hour Turnaround on Customer Advisory Board Insights? Here’s How.
by Judy Davis | Jan 15, 2015
The customer advisory board meeting is seen by many C-level executives at sponsoring companies as an incredibly efficient and effective means for customer engagement. Two or three days of working together on common challenges reflected in your customer-driven agenda...
Failure to Launch: The Cost of NOT Starting Your Customer Advisory Board in 2015
by Rob Jensen | Jan 9, 2015
With the start of 2015 comes the obligatory new year’s resolutions that, studies show, many will attempt but few will actually achieve. While these results may not be surprising in our personal lives, we at Ignite Advisory Group are troubled when companies take a...
Top 5 Actionable Recommendations an Advisory Council Can Deliver
by Kevin Levi | Dec 22, 2014
A customer advisory board (aka customer advisory council) can provide a wealth of industry knowledge and insight to the host organization. Garnered during in-person board meetings, all-hands member calls and offline discussions with individual members, this...
Ignite Advisory Group Conveys Best Practice Benchmarks to Common Customer Advisory Board Manager Questions
by Ignite Team | Dec 16, 2014
Customer or Partner Advisory Councils Most Effective When Meeting In-Person Once Per Year, Having 15-18 Active Members and Establishing 2-Year Membership Tenure
External Speakers – Risk or Reward for Customer Advisory Board Meetings?
by Judy Davis | Dec 5, 2014
What’s your risk quotient when you plan the customer-driven agenda for your Customer Advisory Board meeting? Two customer advisory board members and three colleagues suggest external speakers that would spark your meeting content and resonate with both members and...