Ignite Advisory Group Blog
Dell & Iron Mountain to Speak at CAB Manager Certification Program
by Tatiana Falconi | Sep 17, 2013
Ignite Advisory Group, the industry’s number one provider of Customer Advisory Board (CAB) services and serving many of the Fortune 500, today announced special guest speakers for the CAB (Customer Advisory Board Manager) Certification Programhappening November 19-20...
Why Customer Advisory Boards Fail (Part 4 of 10): No Peer Exchange
by Tatiana Falconi | Sep 11, 2013
One of the top benefits that Customer Advisory Board (CAB) members report out of participation in a Customer Advisory Board is networking and peer exchange. A key building block of managing a Customer Advisory Board is to develop peer exchange among the Customer...
Top 10 Mistakes of Customer Advisory Boards
by Tatiana Falconi | Sep 10, 2013
The idea of a Customer Advisory Board has become increasingly popular, especially with technology companies that want to connect to their executive customers and gain market insight and credibility. An advisory board is a team made up of an organization's most...
Want an engaging Customer Advisory Board meeting agenda? Use personal interviews
by Tatiana Falconi | Sep 9, 2013
A top challenge customer advisory board program managers experience is how to create an engaging and compelling Customer Advisory Board or Customer Advisory Council meeting agenda--that doesn't end up being a glorified sales meeting or death by PowerPoint with your...
Tips for Recruiting Customer Advisory Board Members
by Kevin Levi | Sep 8, 2013
The lifeblood of your customer advisory board is the group of strategic customers you have sitting on it. Therefore, it is imperative you have a sound strategy for bringing the best customers onto your board. By "best" I don't necessarily mean the customers that spend...
Finding the executive commitment sweet spot
by Tatiana Falconi | Sep 7, 2013
Getting executive commitment is the most important aspect of running a Customer Advisory Board (CAB) or a Customer Advisory Council (CAC). The key point that we find time and again is finding a direct link between the business objectives of the division, the personal...