Ignite Advisory Group Blog
What’s in a Name? Three Tips for Setting a Powerful Customer Advisory Board Theme
by Rob Jensen | May 14, 2019
When creating and designing a customer advisory board (CAB) initiative, one aspect that tends to get overlooked or undervalued by CAB managers and executive sponsors is the creation of the program theme. In fact, many companies simply name their customer advisory...
Stop Doing THIS before your First Customer Advisory Board Meeting!
by Rob Jensen | Apr 25, 2019
With over 300 customer advisory board engagements with our clients, helping them establish and manage successful customer advisory board programs, we’ve seen a lot of what works well – as well as what doesn’t. Although we love to provide guidance in our blogs...
Ignite Advisory Group Summarizes Top 10 Reasons Customer Advisory Board Programs Fail
by Ignite Team | Mar 3, 2019
Video Series Highlights Information Gathered Through Training Customer Advisory Board Managers, Talking to Practitioners and Consulting with Clients
Four Crucial Elements to Determine in an Customer Advisory Board Executive Sponsor Kickoff
by Rob Jensen | Feb 28, 2019
When initiating a customer advisory board (CAB) initiative, it’s crucial to enlist the support of a strong customer advisory council executive sponsor to oversee the initiative, communicate its findings and implications to the rest of the management team, and ensure...
Customer Advisory Board .org Conference 2018 Recap: Customer Advisory Board Best Practices Shared by Iron Mountain, U.S. Bank, Citrix, Ignite, Smartsheet, and Sagitec
by Tatiana Falconi | Dec 18, 2018
The annual Customer Advisory Board.org conference took place December 4, 2018 in Boston. At the annual gathering, over 40 customer advisory board and marketing professionals came together to hear and share customer advisory board strategy and best practices. Here's a...
Top Five Customer Advisory Board Facilitation Challenges – and Solutions
by Rob Jensen | Nov 20, 2018
During a recent Ignite webinar, our experts described techniques to effectively facilitate customer advisory board (CAB) meetings. After all, facilitation is constant challenge for companies who attempt to do this themselves with little experience or understanding of...