Now What? Top 3 Must-Have Deliverables to Create After Your Customer Advisory Board Meeting

You’ve spent months planning your face-to-face customer advisory board (CAB) meeting. You interviewed each member to ensure your agenda contained topics in which they were interested. You reviewed all internal session presentations to confirm they would serve the members, the meeting agenda and objectives. Your meeting itself was expertly facilitated and members spoke 80% of the time, uncovering an abundance of valuable ideas and input to your company’s strategies, programs and product roadmap. The members raved about what an insightful meeting it was, and your superiors seemed to concur. Read more.