by Rob Jensen | Mar 26, 2018 | Blog, Roles & Responsibilities, Strategy & Design
After a decade of working with Fortune 500 companies and completing more than 200 successful engagements, we at Ignite Advisory Group have worked with some outstanding client advisory board (CAB) program managers. These are the point people tasked with the day-to-day...
by Rob Jensen | Feb 21, 2018 | Blog, Strategy & Design
On our blog, we at Ignite Advisory Group have communicated the many benefits of running a robust client advisory council (also known as client advisory panels or customer advisory boards), as well as guidance for making them run as efficiently as possible. And while...
by Rob Jensen | Dec 18, 2017 | Blog, Customer Advisory Board Best Practices, Customer Engagement
We at Ignite are always pleased to provide tips and guidance to customer advisory board (CAB) program managers and executive sponsors towards improving their programs, and even what to do if things go wrong. Thus, it’s great to see what can happen when a CAB program...
by Tatiana Falconi | Dec 13, 2017 | Blog, CAB Training
Over 40 customer advisory board practitioners attended the annual Customer Advisory Board.org conference December 5, 2017 in San Mateo, CA. CAB professionals from Forrester, Oracle, Adobe, Transunion, Pindrop and more shared customer advisory board best practices,...
by Ignite Team | Dec 12, 2017 | Blog, Press Release
Prestigious Council and Invitation-Only Community for Executives Representing Successful Marketing and Service Agencies SAN DIEGO – December 12, 2017 – Ignite Advisory Group, the leading consultancy in the world focused on helping companies manage and optimize their...
by Rob Jensen | Oct 11, 2017 | Blog, Customer Engagement
We at Ignite sometimes talk to prospects who utilize different methods of engaging with their customer base. While some firms seem to employ comprehensive programs to gather input from their clients, others claim to have customer engagement covered, but often with...
