by Rob Jensen | Dec 18, 2017 | Blog, Customer Advisory Board Best Practices, Customer Engagement
We at Ignite are always pleased to provide tips and guidance to customer advisory board (CAB) program managers and executive sponsors towards improving their programs, and even what to do if things go wrong. Thus, it’s great to see what can happen when a CAB program...
by Tatiana Falconi | Nov 22, 2016 | Blog, Customer Advisory Board Best Practices
How do you promote your Customer Advisory Board (CAB) or Partner Advisory Board (PAB)? After months of aligning your advisory board to corporate strategic goals, gaining internal executive buy-in, designing and planning the board, and implementing the board, you want...
by Tatiana Falconi | Feb 10, 2016 | Blog, Customer Advisory Board Best Practices, Meeting Preparation
While Ignite does not provide event or meeting planning logistics services, we have years of experience interfacing with this important aspect of planning a Customer Advisory Board (CAB) or Partner Advisory Board. Successful execution of meeting logistics is critical...
by Rob Jensen | Jan 27, 2016 | Blog, Customer Advisory Board Best Practices, Post-Meeting Follow Up
You’ve spent months planning your face-to-face customer advisory board (CAB) meeting. You interviewed each member to ensure your agenda contained topics in which they were interested. You reviewed all internal session presentations to confirm they would serve the...
by Tatiana Falconi | Dec 18, 2015 | Blog, Customer Advisory Board Best Practices
In the customer advisory board implementation process blog post part 1, I covered customer advisory board best practices in stage 1 (Align) and stage two (Design and Plan). The final stage is Deliver and Implement. Following customer advisory board implementation,...
by Rob Jensen | Sep 16, 2015 | Blog, Customer Advisory Board Best Practices, Facilitation
Having managed hundreds of customer advisory board (CAB) meetings and engagements over the last decade, Ignite Advisory Group realizes that the vast majority of programs go extremely well, deliver outstanding results, and leave host companies – and more importantly,...